Techaisle Blog

I recently attended HP’s Amplify 2025 event in Nashville, TN. HP's Amplify 2025 announcements focused on pushing the boundaries with AI-integrated solutions across their PC, print, and collaboration portfolios. The goal? To boost user productivity and create more fulfilling work experiences. HP rolled out new AI-powered PCs with features tailored to different types of users and advancements in AI-driven printing that simplify and secure workflows. The primary focus was on the "future of work," aiming for seamless connectivity, intelligent devices, and smart data utilization with the HP Workforce Experience Platform to proactively address IT issues and enhance employee satisfaction. HP is also doubling down on partner growth with new compensation structures and expanded AI programs, all while emphasizing sustainability and security as key differentiators. HP is keen on engaging with growth markets and strengthening channel relationships, while also pursuing strategic collaborations to drive demand and educate customers on the benefits of AI technology. Research from HP Wolf Security highlights the constantly evolving landscape of cyber threats, underscoring the need for robust security measures integrated into their devices.

One HP: A Unified Approach

Building upon these advancements in AI-driven solutions and security, HP unveiled its One HP vision and strategy at the event, emphasizing a unified approach to better serve customers and partners. This initiative aims to create a seamless and comprehensive experience across HP's portfolio. One HP is a unifying principle that combines HP's various divisions, including PC, Print, Poly, Collaboration, and Services, focusing on putting customers and partners at the center. This approach aims to provide businesses with a comprehensive HP experience, an ecosystem of seamlessly integrated devices, software, and solutions designed to solve customer problems. Partners can offer a competitive advantage by selling One HP, moving beyond individual devices to provide a holistic solution. This initiative is driven by the goal of shaping the future of work by creating products, services, and solutions that enhance company productivity and improve employee well-being and fulfillment. Ultimately, One HP intends to streamline processes, enhance collaboration, and deliver greater value and better outcomes for businesses.

The Transformative Shift: AI Integration Across the Portfolio

The pace of technological evolution is relentless, and in today's dynamic business landscape, staying ahead requires not just incremental improvements, but transformative shifts. The recent HP Amplify 2025 event served as a powerful testament to HP's commitment to driving this transformation, unveiling a sweeping array of innovations and strategies designed to reshape the future of work. For small and medium-sized businesses (SMBs), midmarket firms, and the vital ecosystem of channel partners, the announcements emanating from Amplify are not merely product updates; they represent a pivotal moment, offering pathways to enhanced productivity, new growth opportunities, and a stronger competitive edge.

In today's complex threat landscape, security is no longer an optional add-on but rather a fundamental requirement for businesses of all sizes. Lenovo's ThinkShield security platform addresses these needs with a multi-layered approach, providing robust protection from the supply chain to the cloud. This article will explore the key components of Lenovo ThinkShield, its benefits, and how it compares to the competition, HP.

Lenovo's ThinkShield security framework employs a multi-layered approach to safeguard devices throughout their lifecycle. The foundation rests on a Zero Trust Supply Chain, prioritizing the integrity of devices from their inception. This layer ensures that hardware components are genuine and free from tampering during manufacturing. Building upon this, the Below the OS layer focuses on firmware-level protection, encompassing critical components like the BIOS and enabling secure remote management capabilities. Finally, the OS-to-Cloud layer addresses specific security needs and provides comprehensive endpoint protection by integrating with various operating systems and cloud-based security services. This layered approach offers a robust defense against evolving threats by addressing security vulnerabilities at multiple levels, from the hardware to the cloud.

Zero Trust Supply Chain: Securing the Foundation

Zero Trust is a pivotal strategy in today's dynamic business landscape, particularly for mobile and remote workforces. As organizations increasingly rely on "systems of engagement" to connect with customers and suppliers and embrace cloud-centric IT delivery models, Zero Trust becomes crucial for achieving agility. However, the impact of cybersecurity extends beyond mere agility. Effective cybersecurity fosters rapid innovation and expedites market entry by enabling the secure utilization of data for critical insights without escalating business and compliance risks. Furthermore, robust cyber resilience is paramount for building resilient supply chains. This mitigates the impact of erratic pricing, delivery disruptions, and other vulnerabilities that can erode customer relationships, damage market share, and even threaten the viability of SMBs and midmarket businesses.

While Zero Trust provides a foundational framework for secure operations, its effectiveness hinges on the security of the individual devices that access and interact within this framework. Recognizing this, Lenovo prioritizes device security from its very inception. The foundation of this approach lies in its robust supply chain security, centered around the Trusted Supplier Program. This program involves a rigorous vetting and validation process for all partners and suppliers, ensuring the integrity of components even before they are integrated into Lenovo devices. A key component of this layer is "Build Assure," a unique offering that provides a comprehensive view of the components within a device at the point of manufacturing, further enhancing transparency and control over the device's security posture.

• Encrypted Snapshots: Build Assure takes an encrypted snapshot of the critical components within a device during manufacturing. The IT team can then use this snapshot to validate that the components are legitimate and have not been tampered with during the manufacturing or logistics process.
• Runtime Attestation: Lenovo has enhanced this offering to include runtime attestation. This allows IT teams to verify the integrity of device components not just at the point of delivery but also at any point after the device has been deployed. This feature is particularly valuable in today's hybrid and remote work environments, where devices can be exposed to various risks.
• Verification of Components: IT managers can confirm that all components are legitimate and have not been tampered with. This offers supply chain security and provides governance by verifying that components are correctly sourced.

Once confined to the realm of science fiction, intelligent machines and artificial intelligence are now rapidly reshaping our world. AI streamlines tasks and boosts efficiency across industries, from personal productivity to complex professional operations. The boundary between imagination and reality blurs further as technology advances, with AI-powered devices becoming increasingly accessible.

AI PCs have emerged as the latest technological sensation, generating significant excitement in the industry. The prevailing narrative suggests that AI capabilities will soon become a standard feature in higher-end personal computers. HP, a long-standing leader in the PC market, is not just a participant but one of the driving forces. It recognizes the immense potential of AI PCs, particularly for running generative AI applications. These applications offer a compelling alternative to cloud-based solutions, boasting faster processing speeds, enhanced security and privacy protections, and lower implementation costs.

HP's commitment to AI extends beyond hardware. To ensure widespread adoption, the company is investing in comprehensive training programs for its partners and sales teams through role-based training programs. Additionally, platforms like the HP Workforce Experience Platform (HP WEX) are being developed to optimize the user experience and unlock the full potential of AI PCs.

HP’s AI PC Innovations: Leading the Charge

A shift towards AI PCs is at the heart of HP’s innovations. While AI in PCs isn't new—having AI-powered features like speech and face recognition, natural language processing, and predictive text—the rise of large language models and generative AI has changed the market. With advanced neural processing units (NPUs) combined with powerful CPUs and GPUs, AI PCs can handle even the most complex and resource-intensive tasks. These intelligent machines go beyond traditional computing, collaborating seamlessly to boost productivity across various industries. The essential advantage of AI PCs lies in their ability to run AI applications directly on the device, offering significant benefits: faster processing, lower costs, and enhanced privacy and security.

HP made its first foray into the AI PC market with the AI PC portfolio announced at the company’s 2024 Amplify Partner Conference (APC). It introduced HP Elite and Z HP PCs with Intel Core Ultra 5 and 7 processors or next-gen AMD Ryzen PRO processors. However, the announcements made in May propelled them into direct competition with its rivals. The company introduced the HP OmniBook X AI PC and HP EliteBook Ultra AI PC. These PCs, dubbed HP's first next-generation AI PCs, are built from the ground up with the latest ARM architecture and are designed and engineered around the Snapdragon X Elite processor, featuring a dedicated NPU capable of 45 trillion operations per second (TOPS). HP touted these devices as the world’s thinnest next-gen AI PCs at APC.

A new type of computer is gaining traction: the Artificial Intelligence-powered PC, or AI PC for short.  At Microsoft Build 2024, Microsoft and its leading PC partners, Dell, HP, and Lenovo, unveiled a new class of laptops, Copilot+ PCs, explicitly built for artificial intelligence (AI).  These laptops are powered by powerful Snapdragon® X Plus processors, exceeding 40 trillion operations per second (TOPS), and deliver long-lasting battery life and access to cutting-edge AI models. 

The personal computer market is undergoing a significant shift, and small and medium-sized businesses (SMBs) and upper midmarket companies are paying close attention.  A recent study by Techaisle, covering 1410 SMBs and Midmarket firms in the US, suggests a potential surge in demand for these innovative machines within these business sectors. 

High Awareness Paves the Way for Adoption

The study reveals a high level of awareness and purchase intention among SMBs and midmarket firms, painting a promising picture of the market potential of AI PCs. A significant 77% of SMBs and an impressive 86% of upper midmarket firms are already familiar with AI PCs, demonstrating a high level of awareness and understanding of the potential benefits of AI technology for their productivity and operations. This awareness is not just passive, as the study reveals that a substantial 32% of SMBs and a much higher 64% of midmarket firms are actively planning to purchase AI PCs, indicating a strong market potential and the confidence these businesses have in the technology. This robust purchase intention signals a significant market shift and underscores the potential for widespread adoption in the near future. Moreover, 40% of SMBs are considering evaluating AI PCs before making a purchase decision, hinting at the possibility of even broader adoption in the coming years.

AI PCs are projected to dent the PC market within 3-5 years substantially. SMBs, known for their agility in responding to market trends, will likely mirror this trend. With 54% of SMBs planning to invest in new PCs in the next 12 months, AI PCs could become a decisive factor in purchasing decisions.

The study also uncovers some intriguing insights into SMB priorities. While 14% of SMBs view AI PCs as a crucial upgrade, and another 12% are considering a strategic shift towards them, a substantial portion (24%) see no compelling reason to adopt this new technology. However, 58% of SMBs report that their employees are actively requesting AI PCs. This highlights a potential disparity between management and employees regarding the perceived benefits of AI technology, suggesting the need for better communication and alignment.

The study identifies potential early adopters of AI PCs within the employee base. These are the content creators, tech-savvy departments, and executives in corner offices. Creative and design professionals top the list (45%), followed by IT development (27%) and sales and marketing teams (26%). These departments will likely benefit most from AI PCs' enhanced processing power and AI-powered features.

Copilot Gains Traction, But Snapdragon Faces Recognition Hurdle

The Techaisle study delves deeper, exploring the potential for Copilot, a new software solution designed to unlock the true power of AI PCs. Awareness is high, with over half (54%) of SMBs and a staggering majority (89%) of upper midmarket firms recognizing the name.  Despite its recent launch, nearly half of these businesses already know about Copilot+ PCs.

However, adoption intent dips regarding Copilot+ PCs powered by Qualcomm's Snapdragon processors. This hesitation stems from a few key factors. Limited brand awareness compared to the established giant Intel is a significant hurdle. Concerns about compatibility with existing applications and potential issues with peripherals further dampen enthusiasm. Many SMBs are adopting a wait-and-see approach, holding out for the announcement of Intel-based Copilot+ PCs, hoping these systems will offer similar features and impressive battery life.

Despite the growing hype around AI PCs, the study reveals some interesting realities regarding PC selection criteria for SMBs. While GPU/NPU might be a consideration, it does not reign supreme. For SMBs, the top five priorities when choosing a PC remain long battery life, a processor with built-in security features, ample storage capacity, a high-resolution display, and biometric login options.